Refund and Exchange Policy

Overview

Exchange and Return

– Exchange of the item purchased from Ishavasyaa (except frames & trays) shall be allowed to return or exchange within 14 day from the date of purchase, in case of online order, 14 days from the date of delivery. Provided the merchandise in its original and saleable condition with original invoice and tags attached to it.

– We do not return or exchange gift card, gift vouchers, used products.

– Merchandise bought during sale period will be exchanged within the same sale period only.

– If you return any merchandise purchased on online or in store you shall be issued credit note against receipt of the merchandise, which may be redeemed against any purchase of an equivalent amount from store within 1 month.

– Some Decor items (Details will be mentioned on tag/ in description box) will not be exchanged or returned unless faulty or damaged.

Need help?

Contact us at Ishavasyaa@gmail.com for questions related to refunds and returns.

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